You have questions. We have answers.

Following are answers to some common topics and questions.

Acquiring CircleHRM

What's the first step?

The first step towards acquiring CircleHRM is to request a demo from one of our product specialists. He or she will walk you through some of the most interesting features of our platform and explain how they can help you manage your current needs.

How much does it cost?

The cost of acquisition depends on your organizational structure, size, and the modules you wish to acquire. Our product specialists can send you a detailed quote after assessing your needs.

Is there a trial period?

We setup and configure CircleHRM to fit the individual needs of each client. As such, we do not offer a generic trial installation prior to the deployment of a signed client. However, if you have any follow-up questions or concerns regarding any feature, our product specialists would be happy to demonstrate the software multiple times.

Getting Started

How does your billing work?

CircleHRM services are billed on an annual basis. We send an invoice forty-five days prior to the anniversary of the contract. Clients have thirty days to pay in full upon receipt of the invoice in order to avoid any service interruptions.

How much data can you import?

We can import any amount of data according to your licensing terms. The data to be imported must be made available in the files/formats provided by CircleHRM.

What kind of training do you provide?

We provide online training to your administrators. We also provide extensive guides and documentations to users and administrators. You can also request on-site training which may be subject to additional charges.

Regular Usage

Are there any data limits?

No, there are no data transfer limits. However, there might be limitations on the number of SMS alerts depending on your licensing terms.

What mobile platforms do you support?

CircleHRM is fully compatible with Android and iOS systems.

What type of customer support do you offer?

We provide online access to our knowledge base to all our users free of cost. Furthermore, we offer email and telephone support to system administrators. For more complex issues, we may provide screen-shared troubleshooting and assistance.